Terms & Conditions

1. About Magnus Consulting

Magnus Consulting Limited is a B Corp certified B2B growth consultancy registered in England and Wales. We work with ambitious mid-market and private equity-backed businesses to accelerate sustainable growth through strategy, go-to-market transformation, and AI-powered marketing systems.

Company information

• Registered name: Magnus Consulting Limited
• Company number: 11151400
• VAT number: 316 388 196
• Registered office: S2 Mill House Centre, 108 Commercial Road, Totton, Southampton, Hampshire, England, SO40 3AE
• Registered in: United Kingdom
• Website: magnusconsulting.co.uk

2. Use of this website

2.1 Permitted use

This website is provided for informational purposes and to facilitate engagement with Magnus Consulting. You may access and use the website for lawful purposes only. You agree not to use the website in any way that is unlawful, harmful, or that could damage or impair the website or its availability to others.

2.2 Prohibited conduct

You must not:

• Use the website to transmit any unsolicited or unauthorised advertising or promotional material;
• Attempt to gain unauthorised access to any part of the website or its underlying infrastructure;
• Use automated tools, scrapers, or bots to harvest content or data from this website;
• Upload or transmit viruses, malware, or any other harmful code;
• Reproduce, copy, or resell any part of the website or its content without our prior written consent.

2.3 Accuracy of information

We take reasonable care to ensure the content on this website is accurate and up to date. However, we make no warranty that the information is complete, accurate, or current at any given time. Content is subject to change without notice. Nothing on this website constitutes professional advice, and you should seek independent advice before acting on any information you find here.

2.4 Third-party links

This website may contain links to third-party websites. These links are provided for convenience only. Magnus has no control over the content of those sites and accepts no responsibility or liability for them or for any loss or damage that may arise from your use of them.

3. Our services

3.1 Scope of services

Magnus provides B2B growth consultancy services including, but not limited to, marketing strategy, go-to-market planning, commercial effectiveness programmes, audience intelligence, brand development, capability building, and AI-powered growth systems. The specific scope of any engagement will be agreed and documented in a Statement of Work ("SOW") or Engagement Letter prior to commencement.

3.2 Engagement terms

Any engagement with Magnus is subject to:

• A signed SOW or Engagement Letter confirming scope, deliverables, timelines, and commercial terms;
• These Terms, which apply unless expressly varied in writing;
• Any service-specific terms referenced in the SOW (including terms for technology products or recruitment services where applicable).

3.3 Client obligations

To enable Magnus to deliver effectively, the client agrees to:

• Provide timely access to relevant information, personnel, and systems as reasonably requested;
• Designate an appropriate contact to liaise with Magnus throughout the engagement;
• Provide timely feedback and decisions to avoid delays to agreed timelines;
• Ensure that any information provided to Magnus is accurate and does not infringe any third-party rights.

Magnus is not responsible for delays or shortfalls in delivery caused by the client's failure to fulfil these obligations.

3.4 Subcontracting

Magnus may engage subcontractors or freelance Associates to assist in delivery. Where this occurs, Magnus remains responsible for the quality and delivery of the services and will ensure that appropriate obligations of confidentiality and conduct apply to any such parties.

4. Intellectual property

4.1 Magnus IP

All intellectual property rights in and to the Magnus website, brand, frameworks, methodologies, tools (including Magnitude, Magnify, CLARA, CGA, and all associated AI platforms), templates, and pre-existing materials remain the exclusive property of Magnus Consulting Limited. Nothing in these Terms or any engagement transfers ownership of Magnus IP to the client.

4.2 Deliverables

Unless otherwise agreed in writing in a SOW, ownership of bespoke deliverables produced specifically for a client ("Client Deliverables") will transfer to the client upon receipt of full payment for the relevant engagement. Until full payment is received, all rights in Client Deliverables remain with Magnus.

4.3 Licence to Magnus frameworks

Where deliverables incorporate Magnus proprietary frameworks, methodologies, or tooling, Magnus grants the client a non-exclusive, non-transferable licence to use those elements solely in connection with the outputs from the relevant engagement. This licence does not permit the client to sublicense, resell, or commercialise those elements independently.

4.4 Client materials

The client retains ownership of all materials, data, and information provided to Magnus in connection with an engagement ("Client Materials"). The client grants Magnus a limited licence to use Client Materials solely for the purpose of delivering the agreed services. Magnus will not use Client Materials for any other purpose without the client's prior written consent.

4.5 Website content

All content on magnusconsulting.co.uk, including text, imagery, graphics, case studies, and insights, is the property of Magnus Consulting Limited and is protected by copyright. You may not reproduce, distribute, or create derivative works from any website content without our prior written consent.

5. Confidentiality

5.1 Obligations

Both parties acknowledge that during an engagement they may receive confidential information belonging to the other party ("Confidential Information"). Each party agrees to:

• Keep all Confidential Information strictly confidential;
• Use Confidential Information only for the purposes of the engagement;
• Not disclose Confidential Information to any third party without the prior written consent of the disclosing party, except to employees, Associates, or advisers who need to know it for the purposes of the engagement and who are bound by equivalent confidentiality obligations.

5.2 Exceptions

Confidentiality obligations do not apply to information that:

• Is or becomes publicly available through no fault of the receiving party;
• Was already known to the receiving party before disclosure;
• Is required to be disclosed by law, regulation, or court order - in which case the receiving party will give the disclosing party reasonable advance notice where permitted.

5.3 Duration

Confidentiality obligations survive termination of any engagement for a period of three (3) years.

6. Data & privacy

6.1 Privacy Policy

Magnus is committed to protecting personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our Privacy Policy, which is incorporated into these Terms by reference, sets out how we collect, use, store, and process personal data.

6.2 Data Controller

For personal data collected via this website or through a client engagement, Magnus Consulting Limited acts as Data Controller. Our Data Protection contact can be reached via the details in Section 12.

6.3 Data processing in engagements

Where Magnus processes personal data on behalf of a client (for example, when conducting audience research or running marketing programmes), a separate Data Processing Agreement ("DPA") will be put in place in accordance with UK GDPR Article 28. The DPA will govern the nature, purpose, and duration of processing, and the respective responsibilities of each party.

6.4 Use of AI tools

Magnus uses AI-powered platforms and tools in the delivery of some services. Where personal data may be processed by AI systems, we will notify clients and ensure appropriate safeguards are in place. We do not use personal data to train external AI models without explicit consent.

7. Fees & payment

7.1 Fees

Fees for engagements are set out in the relevant SOW or Engagement Letter. All fees are quoted in GBP and are exclusive of VAT, which will be charged at the prevailing rate where applicable. Magnus reserves the right to review its fees annually.

7.2 Invoicing & payment terms

Unless otherwise agreed in a SOW:

• Invoices are issued in accordance with the payment schedule set out in the SOW;
• Payment is due within 30 days of the invoice date;
• Magnus reserves the right to charge interest on overdue amounts at 8% above the Bank of England base rate per annum, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

7.3 Expenses

Reasonable and pre-approved expenses incurred in the delivery of services (such as travel, accommodation, and third-party costs) will be charged to the client at cost. Expenses above any agreed threshold will require prior written authorisation from the client.

7.4 Non-payment

Magnus reserves the right to suspend services in the event of non-payment of a valid invoice that remains outstanding for more than 30 days beyond the due date, following reasonable written notice to the client.

8. Liability

8.1 Limitation of liability

To the maximum extent permitted by law, Magnus's total aggregate liability to a client in connection with any engagement, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the total fees paid by the client to Magnus under the relevant SOW in the twelve (12) months preceding the event giving rise to the claim.

8.2 Exclusion of consequential loss

Magnus shall not be liable for any indirect, special, or consequential losses, including but not limited to: loss of profits, loss of revenue, loss of data, loss of anticipated savings, loss of business opportunity, or damage to reputation - even if Magnus has been advised of the possibility of such losses.

8.3 Exceptions

Nothing in these Terms limits or excludes liability for:

• Death or personal injury caused by negligence;
• Fraud or fraudulent misrepresentation;
• Any other liability that cannot be excluded or limited under applicable law.

8.4 Website disclaimer

The Magnus website is provided on an "as is" basis. Magnus makes no warranties, express or implied, as to the availability, accuracy, fitness for purpose, or non-infringement of the website or its content. Magnus accepts no liability for any loss or damage arising from your reliance on information found on this website.

9. Termination

9.1 Termination by either party

Either party may terminate an engagement by giving written notice as specified in the relevant SOW. Where no notice period is specified, a minimum of 30 days' written notice is required.

9.2 Termination for cause

Either party may terminate an engagement immediately by written notice if the other party:

• Is in material breach of these Terms or the relevant SOW and, where the breach is capable of remedy, fails to remedy it within 14 days of receiving written notice to do so;
• Becomes insolvent, enters administration, or is subject to any analogous insolvency event;
• Engages in any conduct that is unlawful, fraudulent, or materially prejudicial to the other party.

9.3 Consequences of termination

On termination:

• All fees due for services delivered up to the termination date become immediately payable;
• Each party will return or destroy the other party's Confidential Information on request;
• Clauses 4, 5, 6, 8, and 12 survive termination.

10. Technology products

Magnus provides AI-powered technology products including Magnitude (GTM Operating System), Magnify, CLARA, CGA, and associated tools (collectively, "Technology Products"). The following terms apply to the provision of Technology Products in addition to the general terms above.

10.1 Licence

Subject to payment of applicable fees, Magnus grants the client a limited, non-exclusive, non-transferable licence to access and use the relevant Technology Product(s) for the client's internal business purposes during the term of the engagement. This licence does not include the right to sublicense, resell, or make the Technology Products available to third parties.

10.2 Permitted use

The client agrees to use the Technology Products only for their intended purpose and in accordance with any user documentation or guidelines provided by Magnus. The client must not attempt to reverse engineer, copy, modify, or create derivative works from any Technology Product.

10.3 Availability & updates

Magnus will use reasonable endeavours to ensure Technology Products are available and operational. However, Magnus does not warrant uninterrupted or error-free availability. Planned maintenance, updates, and improvements may result in temporary unavailability, and Magnus will provide reasonable advance notice where possible.

10.4 AI-generated outputs

Technology Products may incorporate generative AI capabilities. Outputs produced by AI systems are provided as a starting point and should be reviewed and validated by appropriately qualified personnel before being relied upon. Magnus does not accept liability for decisions made solely on the basis of AI-generated outputs without human review.

10.5 Data in Technology Products

Data entered into Technology Products by clients remains the property of the client. Magnus will process such data in accordance with the Data Processing Agreement and applicable data protection law. Magnus does not use client data to train AI models without express written consent.

11. Recruitment & talent services

Where Magnus provides recruitment or talent services under the M:TALENT offering, the following additional terms apply.

11.1 Scope

M:TALENT services may include candidate search and selection, interim placement, advisory on team structures, and talent capability design. The specific scope will be agreed in a SOW.

11.2 Candidate information

All candidate information provided by Magnus is supplied in confidence and may only be used for the purposes of evaluating that candidate for the specific role agreed. Clients must not approach, engage, or share candidate details with any third party without Magnus's prior written consent.

11.3 Introduction fees

Where a client directly engages a candidate introduced by Magnus - whether permanently, on a contract basis, or through a third party - an introduction fee will be payable as set out in the SOW. This obligation applies for a period of 12 months following the date of introduction.

11.4 Compliance

Magnus operates in accordance with applicable employment and recruitment legislation, including the Employment Agencies Act 1973 and the Conduct of Employment Agencies and Employment Businesses Regulations 2003. Both parties agree to comply with all applicable employment law in connection with any candidate placement.

11.5 Data protection in recruitment

Magnus processes candidate personal data as a Data Controller in accordance with UK GDPR. Candidates' rights and Magnus's obligations are set out in our Candidate Privacy Notice, available on request.

12. General provisions

12.1 Governing law & jurisdiction

These Terms and any engagement with Magnus are governed by the laws of England and Wales. Any dispute arising in connection with these Terms or an engagement shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12.2 Entire agreement

These Terms, together with any SOW, Engagement Letter, or DPA, constitute the entire agreement between the parties with respect to the subject matter and supersede all prior discussions, representations, and agreements. In the event of any conflict, the order of precedence is: (1) SOW/Engagement Letter, (2) Data Processing Agreement, (3) these Terms.

12.3 Variations

No variation of these Terms is effective unless agreed in writing and signed by an authorised representative of Magnus. Magnus reserves the right to update these Terms periodically. The current version will always be available at magnusconsulting.co.uk. Continued use of our website or services following any update constitutes acceptance of the revised Terms.

12.4 Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be deemed modified to the minimum extent necessary to make it valid and enforceable. The remaining provisions will continue in full force and effect.

12.5 Waiver

Failure by Magnus to enforce any provision of these Terms does not constitute a waiver of the right to enforce that provision at a later time or to enforce any other provision.

12.6 Force majeure

Neither party shall be liable for any failure or delay in performance caused by circumstances beyond their reasonable control, including but not limited to acts of God, pandemic, government action, power failure, or internet outages. The affected party must notify the other promptly and take reasonable steps to mitigate the impact.

12.7 Anti-bribery & ethical standards

Magnus is committed to the highest standards of ethical conduct. Both parties agree to comply with all applicable anti-bribery and corruption laws, including the Bribery Act 2010. Magnus's B Corp certification reflects our commitment to business as a force for good, and we expect the same standards from all parties we work with.

12.8 Nature of services - not regulated advice

Magnus provides commercial, strategic, and marketing consultancy services. Nothing in these Terms, any SOW, any deliverable, or any output from Magnus's Technology Products (including Magnitude and associated tools) constitutes, or should be construed as, regulated financial advice, investment advice, legal advice, or any other form of regulated advice under the Financial Services and Markets Act 2000 or any other applicable legislation.

Clients operating in regulated sectors, or making decisions with financial, legal, or compliance implications, should seek independent professional advice from appropriately authorised advisers. Magnus accepts no liability for decisions made in reliance on its outputs where those decisions required regulated professional advice that Magnus is not authorised to provide.

12.9 Notices

Any formal notices under these Terms must be in writing and delivered by email or recorded post to the registered addresses of each party. Notices to Magnus should be addressed to:

Questions about these Terms?

If you have any questions about these Terms & Conditions or how they apply to your engagement with Magnus, please contact us at hello@magnusconsulting.co.uk before proceeding.